Frequently Asked Questions
Everything patients ask us most, in one place.
For most routine blood tests, fast for 8–12 hours beforehand — plain water is fine. Avoid tea, coffee, milk, alcohol and smoking before your sample is drawn.
Most routine tests are ready within 4–6 hours. Culture-based microbiology tests take 48–72 hours, and specialised molecular or histopathology tests may take 24–72 hours.
Yes — our trained phlebotomists collect samples at your home across Madurai and Karaikudi. Book online, on WhatsApp, or call +91 94459 22140.
Yes. National Lab is ISO 9001:2008 certified and our reports are accepted by physicians and hospitals throughout the region.
Click “Patient Login” at the top of any page, then sign in with the Patient ID and password printed on your collection receipt.
All packages are offered at special bundled pricing. No refund is made for cancellation of a single test within a package.
Walk-ins are welcome at every branch during working hours. Booking ahead online or by phone simply helps us prepare and reduces your wait time.
Yes, home sample collection is free of charge within our Madurai service area. Confirm coverage for your address when booking.
Yes — X-ray, ECG and several package reports include a physician's opinion as standard. Ask at the time of booking if you need this for an individual test.
All phlebotomists use single-use, sterile equipment, follow standard infection-control protocol, and are trained specifically for home and in-lab collection.