Privacy Policy

National Lab ("we", "us") operates this website and our diagnostic laboratories in Madurai and Karaikudi. This policy explains what information we collect through the website and how it is used.

Information we collect

• Booking details you submit voluntarily: name, phone number, preferred date, branch or address, and the test or package requested.
• Basic technical data (browser type, device type, approximate region) collected automatically for security and performance — we do not use third-party advertising trackers.

How we use it

• To confirm and schedule your test booking or home collection appointment.
• To contact you by phone, SMS or WhatsApp regarding your appointment or report.
• To maintain accurate patient records in line with applicable healthcare record-keeping requirements.

What we don't do

• We do not sell or rent personal or health information to third parties.
• We do not run third-party advertising or ad-retargeting scripts on this site.

Report confidentiality

Diagnostic reports are confidential medical records. Online report access requires your Patient ID and password issued at the time of sample collection. Do not share these credentials.

Contact us

Questions about this policy can be sent to nationallabs@gmail.com or by calling 0452-2533456.